Your privacy is our priority

1 What information we collect

When you create an account and use services on wjj2, we may collect the following types of information:

• Identity information: Your name, username, date of birth, and national ID details (for verification purposes).
• Contact information: Email address and mobile number.
• Financial information: bKash, Nagad, Rocket, or Upay account numbers — solely for the purpose of processing transactions.
• Technical information: IP address, browser type, device type, operating system, and site usage logs.
• Activity information: Gaming history, betting records, win/loss data, and bonus activity.
• Cookie and tracking information: Information about your browsing behavior on our site (details provided below).

We collect only the information that is necessary to provide our services, verify your identity, and ensure the security of your account.

2 How we collect information

wjj2 collects your information in the following ways:

• Directly provided information: Collected directly from you when you fill out registration, login, deposit, or withdrawal forms.
• Automatically collected information: Collected automatically through our server logs, cookies, and web beacon technology.
• From third parties: Limited information may be received from trusted verification service providers as part of the identity verification process.
• Payment providers: Transaction confirmation information from payment gateways such as bKash, Nagad, Rocket, and Upay.

3 Purpose of using information

wjj2 uses the information collected about you for the following legitimate purposes:

• Creating and managing your account and verifying your identity.
• Processing deposit and withdrawal transactions — via bKash, Nagad, Rocket, or Upay.
• Managing your gaming activity and awarding bonuses/rewards.
• Maintaining platform security and preventing fraud and money laundering.
• Sending important notifications and updates related to your account.
• Analyzing user experience to improve the quality of our services.
• Monitoring play patterns to ensure responsible gaming and intervening when necessary.
• Fulfilling legal obligations and assisting in dispute resolution.

We do not sell your information for third-party marketing purposes. wjj2 uses data solely to improve its own services.

4 Sharing and disclosure of information

wjj2 generally does not share your personal information with third parties. However, information may be shared in the following limited circumstances:

• Service providers: Our payment processing partners (bKash, Nagad, Rocket, Upay) — only the information necessary to complete transactions.
• Identity verification services: Trusted technology partners engaged for age verification and identity confirmation.
• Legal requirements: In response to court orders, government directives, or valid requests from law enforcement agencies.
• Security protection: Limited information shared with security specialists for fraud detection and prevention.
• Business changes: In the event of a merger, acquisition, or asset sale, where this Policy will continue to apply.

All of our third-party partners are bound by privacy agreements consistent with this Policy.

5 Data storage and security

wjj2 places the highest importance on the security of your information. The technical and organizational measures we have in place include:

• SSL encryption: All data transfers between you and our servers are encrypted using SSL/TLS technology.
• Secure storage: Sensitive information is stored in encrypted databases and accessible only to a limited number of staff.
• Access controls: Access to your information is strictly controlled on a "need to know" basis.
• Regular audits: Our security measures are regularly tested and updated.
• Data retention period: Information for active accounts is retained for the duration of service provision. After an account is closed, certain information may be retained for a specified period to meet legal obligations.

6 Cookie policy

The wjj2 website uses cookies and similar tracking technologies. These technologies help us:

• Maintain your login session and keep your account secure.
• Remember your preferences and settings.
• Analyze site performance and improve user experience.
• Detect and prevent fraudulent activity.

You have the option to disable cookies from your browser settings, but this may limit some functionality of the site. We rely on your consent for cookies other than essential session cookies.

7 Your rights

As a user of wjj2, you have the following rights over your own information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: You may request deletion of your information in certain circumstances ("right to be forgotten"), except for information required to fulfill legal obligations.
• Right to object to processing: You may object to the use of your information for marketing purposes.
• Data portability: You may request your information in a structured, machine-readable format.
• Withdrawal of consent: The right to withdraw previously given consent at any time, though this will not affect the lawfulness of processing carried out before the withdrawal.

To exercise these rights, contact us at [email protected]. We are available 24/7 via live chat and email to assist you in Bengali.

8 Privacy of minors

wjj2 is strictly a 21+ platform. We do not knowingly collect information from anyone under the age of 21.

Through our age verification process, we ensure that all users meet the minimum age requirement. If we learn that a minor has provided us with their information, that account will be immediately closed and the associated information will be appropriately deleted.

9 Third-party sites and services

The wjj2 platform may contain content from various game providers such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, Microgaming, and NetEnt. These providers may have their own privacy policies, and wjj2 is not responsible for those policies.

If you visit any third-party link, you are advised to read the privacy policy of that site. wjj2 has no control over the data collection practices of third-party sites.

10 International data transfers

Our servers and third-party service providers may be located in various countries. In such cases, your information may be transferred outside of Bangladesh.

For any international data transfer, we ensure that the recipient country has adequate protection measures in place and that data protection standards are maintained. We only work with partners who comply with international data protection standards.

11 Changes to this policy

wjj2 reserves the right to update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last updated" date at the top of this page.
• Send a notification to your registered email address (for significant changes).
• Continuing to use wjj2 after changes have been made means you are agreeing to the updated policy.

Changes will take effect from the date of publication. It is therefore recommended that you review this page regularly.

12 Responsible gaming and data protection

wjj2 considers responsible gaming to be an integral part of privacy protection. We use information about your gaming activity to:

• Identify unusual or concerning gaming patterns and offer support when needed.
• Action requests for self-exclusion or limit-setting.
• Verify age and confirm identity, which is done for your own protection.

Information used for these purposes is kept strictly secure and is not used for any commercial purpose. To learn more about responsible gaming, visit our Responsible Gaming page.